Privacy Policy
Welcome to SiliQ Enterprise. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our silicone food trays and related products.
Information We Collect
Personal Information
- Name
- Email address
- Mobile number
- Shipping and billing address
- Payment-related information (processed through secure payment gateways)
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Communicate order updates
- Provide customer support
- Improve our website and services
- Send promotional offers (with your consent)
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Payment Security
We do not store your complete payment card details. Payments are processed securely through trusted payment gateways.
Sharing of Information
We may share your information with:
- Shipping and logistics partners
- Payment processors
- Website hosting and technology service providers
- Government authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website may use cookies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
- Enable website functionality
You can disable cookies through your browser settings.
Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Maintain business records
- Meet legal and tax requirements
- Resolve disputes
Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal data where legally permitted
- Withdrawal of marketing consent
To exercise these rights, contact us using the details below.
Data Security
We implement reasonable security measures to protect your information. However, no internet transmission or storage system is completely secure.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect information from minors.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact Information
SilliQ Enterprise
Email: support@siliq.co.in
Address: Surat, Gujarat, India
If you have any questions regarding this Privacy Policy, please contact us.